First National Bank
Destroyer of Dreams!!!

To Whom it May Concern (FNB Guy)

Being a first time applicant for a home Loan, my Fiance and I applied for a Home Loan with FNB for R779 000. On the 2nd July 2013 the Home Loan was granted at 104% with a 8.95% interest rate.

Subsequently, we cancelled the Home Loan because we were not happy with the property i.e. we did not sign the final Home Loan agreement.

We continued looking for our dream home and found a property for R650 000 in July 2013.

This morning Adri Benvenuti-Steyn (FNB) sent me a response stating that FNB can only grant us a 90% Loan with a 9.05% interest rate.

What is going on with FNB? We bank with FNB and I have personally been bankiing with FNB for a number of years now. I just recieved news this morning that ABSA has granted us a 100% Home Loan with a 9.9% interest rate.

How can a bank that we do not bank with grant us a 100% Home Loan and FNB only 90%?

Since when has FNB been in the business of destroying their customer's dreams? Again what is going on?

We are extremely jaded with the service that YOU, FNB ARE PROVIDING TO US!!!

Your Slogan "How can we Help You? " should be rephrased as follows: "How can we You Over?

Regards

Disillusioned

Company: First National Bank
Country: South Africa
City: FNB Home Loans

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