First National Bank
Unauthorised debit from my account

I have been banking with FNB for many years, in fact since "Teeny Bob" days... and thus far have been so proud of the leaps and bounds "my bank" has made and how they have managed to turn banking on its head internationally... then... out of the blue FNB drops the ball BIG time and in my case twice in a row.

I have had two different companies (Stratcol and World Trade Consortium) debit funds from my account without my permission. All these amounts have been small amounts that have amounted to over R400 (trivial amount maybe, but MY money none the less), in the first case I took this up with World Trade and was reimbursed and didn't complain to FNB... but now less than 3 weeks later I now have Stratcol helping themselves!! My question is HOW THE IS THIS POSSIBLE!!?!! How do companies we have never had dealings with have such sensitive and private information at their fingertips?? FNB gave me the standard "the bank is not responsible" rubbish without even getting to the bottom of my issue... there are companies accessing funds in our PRIVATE accounts! If my money is not safe at this bank I want to know WHY so I am able to move my money where it will be safe!

Company: First National Bank
Country: South Africa
City: Accounts

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