Standard Bank
CLAIM REF: 61 30 120

Sent: Monday, August 05, 2013 7:54 AM To: [Email Removed] [Email Removed] - Good day Maphefo Nkadimeng and Prestige Banking, I still have not received the required responses I have repeatedly requested, PLEASE ASSIST URGENTLY? Sent: Friday, August 02, 2013 11:14 AM To: [Email Removed] Good day Maphefo, It is so kind of you to assist me. There was no Dispute form attached, may you kindly attach the form and I will submit immediately? Sent: Thursday, August 01, 2013 1:06 PM - To: [Email Removed] - Good day Prestige Banking, Please assist Urgently? I have logged a claim with the frauds department last week Friday, because of a debit order that went off my account without my authorization. I cannot get hold of the department on 0112274905, I have phoned since yesterday 8am, today I tried again but holding on for 10min at a time wasting a lot of time and telephone costs, I please need to be advised what the outcome is of my claim logged, I also logged a call on your website yesterday and still awaiting an outcome, please may someone assist me? CHEQUE CARD PURCHASE Amazon Prime 5222502462466703 R 786.32

Company: Standard Bank
Country: South Africa
City: Claims and Prestige Banking

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