Personal
Punctuality

I would like to complain about the punctuality of this bus service. On the 3rd of February 2023, my son waited at the bus station for the bus, but was told that the bus would definitely be there on the 3rd... it arrived 4 hours late. Disgusting service!! Today, my son has to return to Pretoria from White River and the bus is already 1 hour late. I am not sure how your bus service is still open with such bad service. I will NOT make use of CITILINER again and I will inform everyone I know to not use them if they wish to be on time – because CITILINER has no regard for time or schedules.

Company: Personal

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