Mondo
Attempting to mislead vodacom customers

I received a call from your call centre around 18h00 this evening claiming to be calling on behalf of vodacom, wanting to thank me for being a good prepaid customer. Vodacom will apparently give me R135 free airtime per month as soon as I give my bank account number. I immediately thought 'debit order'. After reading these complaints, your call centre tried to mislead me into getting a vodacom contract without saying anything of the sort! Train your staff on the basics of the CPA and how to behave in a moral way. Don't call me ever again. Not to explain, apologise or confirm. Despicable.

Company: Mondo
Country: South Africa
City: Durban

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