Nashua Mobile
Nashua gives a Faulty Phone AND admits it!

Telecommunications

I got my phone about 4 months ago from NASHUA MOBILE in Durbanville Centre, it was such a hassle getting the phone at first as they did not have in stock and then it took more than 2 weeks for me to eventually get the phone, when I went to the store, we inserted the sim into the phone and I asked Sweetness to help me set the date and time BUT she did not know how, so I told her I will do it myself, I had to do everything myself as she (EMPLOYEE OF NASHUA) does not know how the products they sell - work?? pretty much incompetent, I'd say. I left the store with my new Blackberry 9790, trying to figure it out by myself. The same day I phoned the shop more than 4 times to assist as I did not have bbm/ internet service ect. (nobody assisted me in this)- to this day, I struggle to receive and make calls, the phone freezes all the time. everyones complaining they cant get hold of me. Ive done "software upgrade" - its worse than it was. I took it to NASHUA MIDRAND, where the consultant agreed that it was a "faulty phone" that was sold to me? HONESTLY? I pay almost R400 pm, for NOTHING? I DEMAND A NEW PHONE AND VALUE FOR MY MONEY! THIS IS SO UNACCEPTABLE!


Company: Nashua Mobile
Country: South Africa
City: Durbanville
  <     >  

RELATED COMPLAINTS

Nashua Mobile
Nashua Mobile / Cell C

Nashua Mobile
Nashua Mobile Providing a Poor Service

Nashua Mobile
Wasting your time, money, putting you LAST

Nashua Mobile
Extremely poor service from Nashua Mobile

Nashua Mobile
New Device Faulty

Nashua Mobile
Faulty new Blackberry 9900

Nashua Mobile
Nokia Lumia 920 Faulty

Nashua Mobile
BAD BAD BAD

Nashua Mobile
Nashua mobile has no service

Nashua Mobile
Will not replace new phone that is damaged