Dis-Chem
Allocation of points

Shops, Products, Services

Good day

At the time of my purchase at Somerset Mall i did not have my Dis-Chem card, i enquired from Customer Service if the points can be loaded manually, they said no. The points can only be allocated manually if the system is offline, which says to me a manual allocation is possible. I then called Dis-Chem customer service helpline where the answer once again was no. Where is the customer service. The purchase was only R109.90 but i do my monthly shopping there everymonth and i am planning on going there every month going forward.

I am not happy with the answer no.

Please advise

Hope to hear from you soonest.

Card no: 6273290104021839242

Kind Regards
Trucilla Bridgens
0829949002


Company: Dis-Chem
Country: South Africa
City: Somerset Mall
  <     >  

RELATED COMPLAINTS

Dis-Chem
Dis-Chem's Benefit programme not working

Dis-Chem
Dis-Chem not honouring giving the loyalty points

Dis-Chem
Extraordinary Service

Jet
Thank U is a big old!!!

Discovery Card
Smart Shopper Points

Dis-Chem
What awsome service from Ivy & Zanele

Discovery Vitality & Vitality Mall
Counter productive points allocation

Discovery Vitality & Vitality Mall
Vitality points not allocated

Clicks
Club card points

Dis-Chem
Best service ever received at Dis-chem