Pick 'n Pay
Misleading promotion

Shops, Products, Services

Last week you had a promotion of a 80g bubbles chocolate with a cadbury chocolate bar for R15 or something like that. The pamphlet said "Various" chocolates, so did the ad in the store. I took a bubbles chocolate and a cadbury dipped flake and when i paid i noticed it did not subtract the difference. The supervisor in the store insisted that the promotion was only on the P.S chocolates as this was the chocolate in the picture. I tried explaining that obviously you cannot display every single cadbury chocolate in the ad and hence the word "various" that is used, but she refused to listen and insisted I was wrong. So if I was wrong then your ad is misleading and next time you should specify exactly which chocolates are part of the promo.


Company: Pick 'n Pay
Country: South Africa
City: Rivonia
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