Weskaap Motors
Terrible service and attitude

I've had to bring my 2011 Opel Astra 1.4T enjoy in to the service centre several times as it was losing power & cutting out while driving, it started month or two ago & only after 2 further breakdowns & call outs, & 2 days in the workshop did the mechanics determine that it was the ignition coil (only after I googled the symptoms & phoned them). Last month (shortly after that) it broke down again and now they've determined the catalytic converter has also failed.

This is worrisome for me. Catalytic converters rarely fail and are usually a sign of worse things to come. Once the catalytic converter fails it can do massive damage. This usually happens if the engine has run poorly for an extended time (misfire). ie: an ignition coil that is not working will quickly ruin the catalytic converter if the engine is allowed to run more than a few minutes misfiring.

It doesn't end there, they've had my car since December 15th, needless to say the battery has died as nobody is driving it, they had to take it somewhere else to have the wiring checked, they've also replaced some hoses of some kind & it still isn't fixed. They don't call me to give me an update of any kind. Disgusted!!!

Company: Weskaap Motors
Country: South Africa
City: Vredenburg

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