British American Tobacco SA
What happened to Quality control

I have been smoking Peter Stuyvesant products for about 8 years, and in the last year or so the quality of your products have gone down so much that i am considering switching brands completely

I have recently switched to one of your new products: Stuyvesant Rush, and though it is still the best "tasting"cigarette of its type according to me it has certain issues that needs to be addressed . more than once i have found pieces of plastic in the cigarette itself (one notices when it suddenly tastes like bunt plastic) and a least 2 cigarettes in a pack contain sticks of size that it either makes it impossible to smoke or causes a "side burn" that accelerates the burning and completely ruins the taste and sensation.

just thought you needed to be made aware of this and hopefully find a way to resolve it as i really do not wish to find another brand. still enjoy your products.

Company: British American Tobacco SA
Country: South Africa
City: Rooihuiskraal

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