Titan Ice Computers
Titan-Ice business conduct

Their supplier who lost my router passed credit but the manager (Johan) refused to accept a "Copy Tax Invoice" in order to credit me the full R750. They only gave me R645 credit due to the fact it wasn't the "original Tax Invoice".
I said that SARS will accept the copy and quite condescendingly he said they've been in the industry for a bit longer than I have and submitting the copy would be illegal.

I told him they're not leaving me with much choice so I decided to take the R105 loss because I urgently needed the RAM

Confronted with the facts form SARS's website, although he still insisted he's right, he now wants me to bring him an affidavit stating I did not claim the VAT on the original invoice, then only can he give me R750?
Not sure how THIS all of a sudden became the reason why he deducted the VAT and only gave me <U>R645</U> credit?

Noticing it only after further inspection later that day, you don't simply deduct 14% (of R750) from R750 to deduct the VAT.
The correct amount would've been R657, 89
R750/1, 14=R657, 89
R750-14%= R645

I'm NOT making this ordeal public because of R105. THIS is for others who lost even more because of this / and bad math since '95

Company: Titan Ice Computers
Country: South Africa
City: Pretoria

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