PG Glass
DISGUSTING LACK OF COMPETENCE AND EXPERTISE!!!

My Mazda MX5 was broken into and part of the damage was the passenger door glass. PG GLASS assured me they would order it - even after I told them parts for this classic car were obsolete - and replace within seven weeks. The first time - they had managed to order the wrong glass (7 weeks later), how I don't know as there is only ONE model of a 1991 MX5. The second time they AGAIN ordered the wrong glass (14 weeks later) and even tho I was angry and demanded a courtesy car - I eventually overlooked the fault and agreed to be patient and wait yet another 7 weeks (now 14 weeks). They then receive the glass only to inform me that it is (now the third time!) the wrong glass AGAIN. I mean that level of competency and LACK of expertise where they cannot get something as SIMPLE as that right - really is beyond disgusting and can only be described as utterly useless and pathetic. How PG GLASS have allowed their brand to be tainted by such a bunch of blithering buffoons who CLEARLY have absolutely NO IDEA of what they are doing - is astonishing! I have informed these they will be hearing form an attorney as I take this further and hold them responsible for lack of income.

Company: PG Glass
Country: South Africa
City: Albert Str, Marshalltown

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