Groupon SA
Groupon is a rip off

I purchased at travel deal from Groupon on 9 January 2013. The deal closed at midnight of the same day. I expected to receive my voucher the following day but none came. I tried calling the Groupon customer support line but after waiting for over 20 minutes, I hung up. I logged a service complaint on the Groupon website and got an immediate response with a reference number to track action on your complaint. Today I tracked the action and found that my complaint was not even assigned to anybody.

It has been 5 days since Groupon deducted R2700 from my bank account. And I still have not received my voucher. Groupon is a rip-off.

Company: Groupon SA
Country: South Africa
City: South Africa

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