My payments is due on the 25 of each month. My account already has been deducted on the 25 November. Today i noticed that they deducted my account again! when phoning the agent stated she cant do anything for me as it doest not show on their side yet and i need to phone again tomorrow. I find this ...
Was in customer service department to return a garment, new item did not have correct sizes and the assistant explained they did not sell mismatch items. Assistant politely offered to check for a replacement but there was none and I could not purchase it even though I did not mind. I asked to speak ...
Please be very careful when using your credit card at Woolworths - somehow their transactions are duplicated. Please carefully check your bank statements at all times. I reported this incidence at the branch but the response was not as expected. Thanks ...
Visited the Menlyn store and bought a gift voucher as a Xmas gift. The voucher was mislaid/ and I had no proof of purchase as the till slip was inside the voucher. I never in a million years thought that Woolies would come to my aid but they did. Thank you Mandy Crighton from the Gift Card Dept. ...
08/12/13 I visited Woolworths, Glen Gary after to receiving a text message informing me that I have a R50 discount voucher. I spent more than R300 to qualify for the R50 voucher. I was informed that the voucher was invalid and that this was a recurring incident. The store informed me that they ...
I've been a fan of Woolies fan ever since they launched their food courts. High quality, reasonable prices, and great customer service. The few times I've had quality problems they have offered me a replacement or refund with no questions asked, even when I didn't have the receipt. And their ...