Monday 16th of Dec, I returned an item to Customer Services at Bayside Mall. The lady put through the transaction but a few minutes later my sms notification showed the amount had been taken off my account instead of being refunded. I questioned her and she said that I was incorrect and would have ...
On the 16th of December 2013, my friend Ms Annette Van Rooyen and myself Ms Colleen Titus went into the woolies store on the bluff to purchase the vegatable combo for 60-00. When we got to the vegatables there were only onions and butternut the other veggies were sold out. We asked for the manager. ...
I ordered R380s worth of goods online from Woolies on the 20th November, 2 days later I receive an email stating out of stock on 2 of the 3 items (I thought the point was they would always source stock from a branch- the whole purpose is to make life easier so I don't have to run from branch to ...
I have an acc at woolies.i get paid on the 15th of the month but woolworths expect me to pay my acc on or before the 9th of the month.i really have a problem because I only get paid once a month and now I have to double the instalment.i tried to explain to the consultant who phoned me but she said ...
After phoning to enquire where my online order was after it did not arrive on date stipulated yesterday, I received an e-mail this morning stating my order had been cancelled without prior notification. With market trends favouring "online shopping", I find this kind of service ...
Needed to buy a lamp shade which I have been unable to find. I approached Sarah Jane in the east gate branch and she went out of her way to acquire it for me. She even kept me posted when I could come through to collect it. She sets a very good example that all staff should adhere to when it comes ...