I recently had a dreadful experience at a Woolworths branch, where the staff at the tills had no idea what they were doing, and the queue had built up to the extent that I eventually abandoned my goods and walked out. I felt compelled to write to head office, with some constructive criticism, ...
As a Human Resource Manager of a international company I truly understand how important good customer service is, and how rare excellent service is. That is why I would like to compliment Ramon on the awesome service he delivers time and time again. Ramon knows every single one of his customers by ...
Compliments to Noleen at Woolworths Somerset Mall who has kept me up to date following a problem I had at the till. Last week I used my credit card with a chip and I was NOT asked to put in my pin. My bank said I should never allow this transaction to go through, so I told Noleen, who has come back ...
I got a new Absa debit chip card end Nov. It works in every store and restaurant... except Woolworths. Tried three stores and each time a message comes up to say must ask customer for alternative tender. None of the managers could help me or knew why it was doing this but admitted it happens ...
I bought a Cantonese Chicken Noodle meal from Woolworths Northgate. I found a sharp chicken bone in the meal, luckily did not swallow it as it could have caused me harm! Are you planning on putting warnings on your chicken meals saying 'chew carefully or you might end up in hospital'? ...
I made an on line purchase on the 19/12/2013. On the 20/12/2013 I get a confirmation that the items that I chose on the website had been substituted. I purchased to chicken prepared meals which was substituted for sauces instead. I called the call centre and was transferred to the store. Eventually ...