In 2010 I got a contract under my father's name and finally decided to upgrade my phone as I now have a full-time job and my own bank account. I went to Brooklyn Vodashop with the required documentation and sat for nearly 1.5 hours while they entered it into the system, only to be told that I don't ...
In Nov 2013 I had a corrupt employee of Vodacom benefit on an iPhone upgrade on my behalf. It took Vodacom 2 months to sort this mess out! NOW... I receive an erroneous bill for R6600! The invoice states "24 month handset". C'mon Vodacom what next??? And now the usual process follows, ...
From elation to extreme frustration in a very short time, how can it be so difficult to renew a data contract? I logged a call on Friday 31 Jan, got the reference number, visited 2 Vodacom-stores on the 1st of February, followed up with the contact centre on Monday 3 Feb and mails from the Vodacom ...
I have been trying for almost 3 months to cancel a contract (Account No. 13817335-6) that was opened on my cellphone/ Vodacom number. Despite numerous calls to the vodacom call center, several hours on the phone with several vodacom call center operators who simply passed the buck around and some ...
On the 20 Jan 14 Vodacom compensated me with 500mb for the 345mb lost.. Still same problem. 145.b just dissappeared from one bal to the next. Excessive usage 36mb for 1 email. Fed up and we have to remonstrate to what further frustration. So disgusted with these service providers ...
Recently moved down the road to a new home. Lo and behold I have no signal on my line, 082, my other line 072, my business partners lines 079, 082 . That excludes my wife's number or the other two lines, all Vodacom. Called to ask for assistance as we pay princely sums on just the packages we have, ...