Called the call centre about e mailing of bank statements. According the call centre I did not have signing rights on the accounts (private and business accounts) as the account is in my husbands name. I have had signing rights for the last 20 years. I was told to go into the bank. which I did and ...
Money has been coming off my account for 6 months and I have not noticed as it is only R70 and smses for money coming off an account only go to your phone if it is over R100 (which is not really a good thing as you can not controll you account this way, this policy should be changed to any amount ...
My husband had experienced a transaction on his account in December. We reported this to std.bank. @ the time we received feedback. Client services called us and explained procedure. Till date there has been no urgency for a phone call regarding the transaction occurred on his account. The service ...
I opened my account in the begining of January 2013. I had solid business banaker who help me open my business account. My third with standard bank. Its now two months later and I unfortunately have no account card which means I cant access online banking. Which mean I cant pay creditors. It ...
On the 25th of January 2013, i went to Standard Bank Silverton to deposit R5000 to McCarthy Silverton where i bought a car on the 8th of March they informed me that they haven't received the money. I went to the branch to complain and they asked me which ATM i deposited the money in. I told them i ...
I lodged a query with the call centre on the 18 Feb. The call centre agent could not assist further and I requested that the matter be esclated to management. Standardbank management clearly think they are above their clients issues. Why are they all supposedly in meetings? Wonder where they did ...