As a prepaid MTN customer, I recently purchased airtime to the value of R180, loaded it on my phone and then called the number*141*11*1# to reconnect to the BlackBerry BIS services, which usually charges about R59 per month. Much to my surprise the service provider deducted R140 from my account ...
The self help options on 808 are not working and havenot been working for 2 weeks. I am tired of having to tell the contact centre this, and speak to them to get an update on my phone bill... ...
I upgraded my contract in November and received my Samsung phone instantly in store. We are now in March but I am still being charged for BIS? I visited an MTN branch and the agent had to then contact another department to be advised that the customer should have deactivated this service? The agent ...
I booked in my BLACKBERRY CURVE 9300 job card number 1-6641698309 IMEI 358033045609897 on the 22/02/2012 at MTN Centurion mall as it was no longer charging and i ecplained to the lady the problem. On the 08/03/2013, I was called by MTN that the phone is ready and can come collect it, I went to MTN ...
MTN is Trying to Explain Their Way Out Of: 1. NOT ALLOWING BBM Subscribers To DOWNLOAD Anything 2. Giving MTN Subscribers a MISELY 200MB PER MONTH. AND YOU STILL PAY R59.99 A MONTH! Yet they advertise a 1GB internet package for R69. MTN WANTS TO DISCOURAGE YOU FROM BUYING BLACKBERRY'S, SO THEY CAN ...
I had opened a new cell phone contract at the Estcourt MTN branch on Monday the 25th of February 2013. On receiving the cell phone and contract on Friday the 1st of March 2013, I had noticed an error had been made. I had not received the contract package that I had requested. The ladies from the ...