3 Jan 2013 i bought a Galaxy Tab at MTN Cavendish, my first problem occurred immediately when i got home, the sim card was not Rica and the tab was not set-up, i called and spoke to Yaseen whom i can say was extremely helpful and assisted me. Then tab was set up i started using it & stored all ...
I phoned MTN on 27/02/13 for a new contract. Got a reference number MV200. 2 Days later I received a sms that application has been approved and Courier Company will contact me. I received the tracking number OF222 for the parcel. I had to follow up three day later as no-one phoned me only to be ...
I went to MTN Retail Park to upgrade my current mtn contract. When I took the 2 cellphones, it was confirmed that I have a 7 day money guarantee if I am not happy with the cellphones. I returned to MTN the following morning to return both cellphones, 1 was not even opened yet. My reason was to ...
I am a loyal customer to MTN for several years now? 15 years. My account always have been paid in full every month and never been in arrears for all these years. On Friday 2013/03/08 @ 3:36 I did received an SMS from your offices stated records showing high usage. At? 18:00 on the same day I did ...
I upgraded my MTN package in October 2011, from a Procall 600 to a Procall 1000. The upgrade was done, I received a new phone and started paying the higher debit order from month one, which was expected. I then discovered in October 2012 that the additional minutes had not been upgraded on the ...
Where do i start. First of all mtn signal everywhere is purely unacceptable. Try calling the call centre and after many dropped calls when you do eventually get through, the call centre is so noisy you can hardly hear the consultant who comes on. Then there's the level of service of the call centre ...