Just spoke to a woman Jacqui regarding my account with charges for returned debit orders. Now, problem is I am without a job and have been paying my account irrespective of that. NOT always on time, but I PAY! I have asked that they reverse the debit order charges because I have informed the ...
Iburst did not deliver the rooter on April 18th as arranged, when trying to contact them the switch board out me over to deliveries but no answer, I was on the line for 20min waiting for answer. Every time when I phoned the same thing happened, when I explained to a woman the situation she just put ...
ICASA repossessed IBursts equipment due to money owed to them and connection has been a jokes ever since. IBurst fails every time to contact me or sort out my problem; it has been 2 months since anyone has contacted me. I have reversed 2 debit orders already but still no contact. I am now going to ...
I have to congratulate Shelia Bhengu (Marketing Manager) from Iburst for her wonderful customer service and attitude. I had a problem with Iburst and she managed to sort everything out for me and I greatly appreciate her assistance! Many thanks Shelia!! ...
I am sick and tired of the pathetic service offered by Iburst. A while ago their excuse was maintenance being done in P.E. The excuse a week later was Network Equipment having been. Now after receiving a letter stating that they would give customers 2 gigs of data and won't charge for 3 rd April ...
I noticed a few months ago that I was receiving a lot of spam e-mails from other iBurst subscribers... including MYSELF! I complained to iBurst helpdesk via e-mail, but they didn't bother to reply. Sometimes, when I send legitimate e-mails to other people, they don't receive it, saying my e-mail ...