THEY ARE TERRIBLE WE ALSO BATTLING WITH THEM. WE ARE OUT THE COUNTRY AND HAVE PAID THEM ON THE 25TH OF EACH MONTH WHILE WE HERE AND HAVE RECEIVED SMS THAT OUR ACCOUNT IS SUSPENDED. AS I'M TYPING MY WIFE IS TRYING TO GET THROUGH TO THEM. OUR MONEY HAS GONE THROUGH. IT IS COSTING ME NOW CALLING FROM ...
Would just like to thank Quinton who was such an excellent Consultant when I called for my Authorisation number. This was such an Awesome experience and I wish there was more people like him. Thank you Discovery for making the process so easy ...
Discovery Health approved additional allied, therapeutic and psychology benefits on my cover. I submitted a claim in this regard for a service on 11/12/2012 which was rejected stating that I'd used up the additional benefits. According to my calculations this is not the case. I have repeatedly ...
I really dislike having to resort to this, but Discovery needs to send its staff for eye exams. I can read a date quite clearly on the invoice, yet they've said three times it's illegible. Can someone please just sort it out? This after I was sent a letter by the GP saying he wasn't paid when he is ...
This is the email i sent to [Email Removed] on Wed 2013/01/30 02:39 PM A new vitality card was sent to me on 25th January however I already have one.. My insurance account was cancelled due to non payment, somebody from Discovery Retentions department called me with regards to reinstating the ...
I had called in on the 13th of Dec 2012 to change over my medical aid scheme, however this was not actioned, I then called in again in Jan to find out what the issues are surrounding the delay in the change, to my dis belief the call centre agent didn't action the change. This lead to it being done ...