1) I joined vitality last year, I havent been aware that the debit orders were returned twice. on my realisation, I called Discovery and was told I should have been contacted but I wasnt!!! I asked the consultant to debit my account with the amount that's in arrears and she adviced me that i should ...
My personal credentials changed a couple of years ago; I changed this with Discovery back in 2010 (approximately), sent them ID documents and documentation from home affairs depicting the change. All was above board and the changes were implemented... all of a sudden last month they have reverted ...
I am on the Discovery Delta Saver Plan. I needed to go see a specialist about a problem I have been having. I searched for a specialist on the Discovery website and went to him. He then told me that I should get an operation, and got me all the information to get the authorisation. When I called ...
Seriously irritated. Firstly I tool my son to the emergency and paid R130 at Louis leipoldt hospital, his was constantly vomiting and wasn't feeling well. Now I received a bill that the discovery never paid the hospital bill. This happens all the time, even when I go to my selected doc then I get ...
So yesterday my Doctor tells me that we have to operate on my ear, I'm at the right hospital for the medical aid plan that I am on and the Doctor is an authorized Discovery Doctor. Phone to get my Authorization number and Simon from the discovery call center tells me that my Doctor is not a ...
I would just like to take this opportunity to commend Bongi at Discovery for her fast, friendly and helpful service. It is an absolute pleasure to deal with people like you - if everyone at discovery is this helpful and efficiant then i have made the right decision in choosing a health care ...