I visited a doctor, paid a consultation fee and submitted the claim to Discovery the next day (13 Feb 2013). I confirmed with Discovery that the payment of the claim will take no more than 5 working days. SIX working days later, I spoke to a Discovery Health agent, who assured me that the claim had ...
I recently joined Discovery medical aid, after hearing about the benefits and options available from a consultant that came to our offices. The effective date of my cover started on 01.02.2013. Upon completing my application form I indicated that the debit order goes off on the 15th of every month. ...
I submitted a claim to Discovery on the 14th of Feb. To date I have received no correspondence from them when the claim will be paid or any reason for the delay. Seems like I only get a response from them once I complain Claim reference 2731659238. ...
I was a member of Discovery Medical Aid from 1/3/2011-31/8/2012, 10/2012 I received a call from Discovery representative informing me of an outstanding amount R609.15.Payment off amount was made on the 10/9/2012 at FNB Hatfield into account given by Discovery representative. Proof of payment was ...
My wife has been trying to get my mother and her mother onto medical aid since October. It has been taking for ever and no one is getting back to us. We understand that there may be late joiner penalties but we cannot get these applications completed its becoming ridiculous. Please can someone ...
I am seriously Very ANNOYED with Discovery as 1stly i go through all the correct procedures which is required by Discovery in order to receive authorisation, My GP submitted referal forms on Monday 18.02.2013 and as of today i have still not heard anything, I called the call center Today 21.02.2013 ...