I spoke to Fiona From Discovery in the beinging of Feb for an account with Lancet that was not paid by discovery in october 2012. she said that she would resubmit the claim so that it can be paid. reference number Fiona gave is 2710927805. Yesterday I got an sms from Lancet as the account was still ...
I joined discovery jan 2013. Last week i went to a gynaegologist for abdomonal pains and bleeding. She discovered that i have ovarian syndrome and needs to be treated in theater. Then i phoned discovery many times for authorisation. Everytime a different story and form to be completed, which the ...
After days of pain in my chest, arm, shoulder and abdomen which became unbearable during the night, I went to casualties on Sunday 24th February 2013. I saw a dr who had an ecg, blood tests, requested x-rays and gave me an injection for the pain. The dr sent me home because the pain had subsided ...
On 31/01/13 I had a procedure done at a day clinic. Discovery confirmed that it would be paid from Hospital benefit. They then deducted the R 3496.50 from my MSA. I contacted them and they admitted that there was a system error and that the money would be refunded to my MSA. To date, after numerous ...
I changed medical aids in January. Had to change my medical aid, as I was appointed in a government position, so I had to change to GEMS. I just cancelled my Discovery Health and kept my Life Insurance at Discovery. I spoke to a consultant numerous times, as well as emaiedl them confirming this ...
A customer is the most important visitor on our premises. he is not dependent on us. We are dependent on him. He is not an interruption in our work. s. I refer to my telecoms with Danita who happened to be irritated when a customer calls her direct line during working hours. I have and still want ...