I am on Discovery Classic Comprehensive (Med Aid No: 344795500) and my wife has been diagnosed with impacted wisdom teeth by a maxillo facial surgeon. In this situation there is no other solution other than to remove these teeth in hospital, in theatre under general anaestethic. My wife phoned ...
I was given so many false info, and till now there is no money in my account. Promise after promise was made even on the response from discovery on this complaint. The last excuse was that the money failed to my FNB account. But whats funny is that my salary went into the same account this morning ...
We are Pensioners and were recommended to join Keycare plus. We get a Pension of R6756.00 a month and pay them R2660.00 a month. Do they put this money in their pockets and expect as to suffer as we do because we have to end up paying cash when seeing a Specialist once last year and once this year. ...
I have never received more appalling service than I have received from Discovery!!! EVER!!! We have spoken to many staff, hospital staff and general practitioners and all agree that discovery is the worst medical aid to be on. It seems like to you need to be DYING to get authorisation to be ...
Not acceptable at all! After I've done what's required on my side. Almost three weeks I'm still waiting for my refund. I contacted the call centre twice to resolve this request. All I was promised was withnin 24hrs it will be paid into my account. What should I do to get this money paid. The other ...
My Vitality membership was cancelled due to a returned debit order, but I was never informed about it. I finally realised this when I got an error message because my membership number was invalid. I could not get through on the Discovery telephone number and thus sent an email to their customer ...