I was hospitalised for 1 day. Before I was admitted, I had to pay R2850 upfront to the hospital. Afterwards I scrutinized my policy, and I quote from Discovery: "We pay the first R2 850 of your hospital account from your available day-to-day benefits, as long as you have money available. The ...
Claim submitted on 11 feb. on 20 feb I call to find out what is taking so long, this claim handler says they have approx a 5 day back log but I'll be paid by fri (22 feb). Mon 25 feb I call again as I still haven't been paid, this time Brenda advises me they have only just registered my claim and ...
Dear Discover, I am a pulmunary embolism patient on Anti-Coagulation Theropy via Lancet. I am on Key Care Plus & on chronic warfrin since Sept/Oct 2012.Since diagnosed squerries dont stop due to my INR tests being processed with incorrect ICD 10 Codes at Discovery. I have phoned Discovery a few ...
Hi there I am getting really frustrated with Discovery Health. I had a pilonidal abscess removed on 4 February and due to the nature of the wound, the dressing for the would needed to be changed by a nurse at my home on 9 occasions. All of the claims together with a colour photo and letter of ...
I agree discovery is the worst medical aid. i am in the medical field my self and i discourage all my patients to be on the discovery health medical aid. i myself cancelled the medical aid and moved onto profmed. i had to give discovery a refund last year and till now im still waiting for a ...
My daughter had swallowed a coin and it got stuck in her oesophogus, she was throwing up so I took her to the casuality unit at Victoria Hospital. Xrays were done and the coin was stuck. We could not be admitted at Victoria Hospital because there was no doctor to do the procedure so we were ...