Discovery not paying my claim in full. It is a PMB claim- see below. My 2 yr old son was involved in an accident. They say I used a non DSP voluntarily. Here is the Act. A medical scheme must pay in full for the diagnosis, treatment and care costs of the prescribed minimum benefit conditions ...
My dad changed his medical aid option from January 2013 as he retired. When his contribution was deducted on the 01/01/2013 they took the full amount of what his employer his contribution. This eventually got sorted out in about 2-3 weeks, thanks to a gentleman Ryan (PE branch). We noticed they ...
My daughter went in for a procedure on her teeth in jan 2013. she had to go to hospital as she is only three years old. i phoned discovery for a authorisation number and they informed me that i dont need one as my kid is only 3. they also informed me that i would have to pay R1400 out of my savings ...
I have been trying to activate Vitality on my medical aid. I gave all the information to my Discovery-appointed adviser about requesting different accounts to be debited, but there has been an admin bungle between him and Discovery with the debits not coming off the right accounts. My initial ...
I just received a call on my office landline from the Discovery Corporate team (11:20) asking me to set up a meeting with one of the consultants to discuss a possible corporate plan. I asked that the consultant first email or call me as I would prefer a electronic conversation as to a possible ...
I am so fed up with the slackness of Discovery - I went to see a Dermatologist on Friday, 22 February (he is within the network as well) - I had to pay upfront as with most doctors and I submitted my claim for R1, 100.00 the same day. When I called on Tuesday 26 February to see how the clai was ...