So annoyed after waiting 1 hour on th ephone I asked the consultant to call me back as I was calling from a cell phone and there call centre took 45 min to answer my call, He said that he cant call back... So much for help centre!!! then when I gave him my doctors codes I was told sorry you not ...
I received medical attention on 10 February 2013. Brauckmann Incorporated who attended to my injury submitted an invoice dated 10 February 2013 and another duplicate invoice dated 11 February 2013. Discovery paid both invoices and not only did they pay both they paid both invoices twice. This ...
I submitted my claim on the day it occurred - 04.02.2013. To date, it has STILL not been paid, I have phoned several times to get this sorted out and been told that it will sorted in a day or two? its a month later still not sorted??? What IS the problem??? i;m so dissapointed with such services ...
I have been a private client with Discovery now for over 3 years. I pay the full contribution for my membership. Discovery just decided that they are not sure if I qualify for the current rate that Im getting and decides to increase my fee to the highest possible membership on my plan and deducts ...
Need I say more... Discvery its alien t them. Hello Nompumelelo, it was brought to our attention last week by ur claims dept that the claim for Clicks was not paid due to the fact that they had no codes to process the claim against. Despite this claim being submitted together wth the Clicks Invoce ...
The company I work for wanted to force me to join their medical aid, I refused and fought to stay with discovery. I filled in all the correct paperwork in Dec. You changed the beneficiaries around, so that my husband is the main member. I selected that the debit order goes off on the 25th of every ...