Discovery, really? I usually don't have the time or inclination to write complaints but service and attitude's has reached an all time low, Ive complained 3 times in the last 2 months... phew, I couldn't go to the gym, I was overseas, then my contract gets terminated due to lack of use, I agree ...
Submitted a claim in Jan 2013, by email and by fax. Has taken the claims dept 3 moths to contact me and still have not had a refund. This after emailing the account to them at least 3 more times. Spoke to supervisor who promised to email me what the problem was with my claim but after 3 weeks ...
I have been trying to get my medical aid card from January 2013 with no success. At first I was promised that my card will be delivered to me via courier. When I called discovery in February to find our why my card was not delivered I was told they are experiencing problems with the courier company ...
I am hospitalised for 8 days already with severe headache and neck pain. Professor has done all possible tests and requested an MRI scan. Discovery declined test, declined professor and sent patient letter saying he must pay for all cost himself, hospital, docotr and tests from now on. This after ...
I forwarded a claim to discovery on the 18 April for a 6 week antenatal class program which I had to pay in full UPFRONT. After disagreeing with Nkosi Mthembu in the claims department on the process he refused to put me through to his manager to continue the conversation. He was rude and completely ...
Requested a main member change 3 weeks ago, due to your incompetent staff this has not been done yet!!! Do I go to the society for medical aids or the ombudsman to get this resolved or legal aid??? 2 years ago an incompetent agent cost me R16000.00!!! In unpaid health bills You cancelled my life ...