I changed my medical aid 1 November 2012, discovery billed me for my previous medical aid as well as my new medical aid. it was agreed that i would be reimbursed for the one payment. 6 months later i have still not been reimbursed.. i can guarantee that had i missed a payment and needed health ...
I changed my discovery medical aid from my personal capcity to employer capicity in Macrh 2013. The medical aid contribution was deducted from my salary and paid over to discovery, both the April and May contribution. Tranfser papers were filled in and sent off to the email address on the transfer ...
I have been waiting almost two months now for claims to be paid out. Every week I contact Discovery only to be told my claim has not been processed, a month later sometimes, and they then promise to resolve it. I have spoken to manager after manager who promise to address the issue which they don't ...
I went to specsavers hillcrest in Pretoria last month and the optometrist said I must go and see a opthamologist. He gave me a letter in return when I phoned around to ask which specialists are on die Discovery Keycare Network. I found a Dr Kok in Annlin Pretoria he has a contract with discovery. I ...
I'm very unhappy with Discovery's double standards on their process to have banking details changed. I needed to change my banking details in order to receive money owed to me by Discovery. As per the form received from Discovery I needed to attach a bank statement, a copy of my ID as well as send ...
Both my daughters was referred to a specialist. I got the authorization numbers and they went to the specialist who we then paid upfront to later claim it back from Discovery. I've sent the doctor's account to Discovery after a lot of back and forth (first it was unclear then there were problems ...