At the beginning of April I called Discovery to have my health plan changed from the Classic Delta Saver to the Essential Delta Saver, due to the fact that I hardly ever use my medical aid and have a huge medical savings balance. I asked for the change to be effective as of the 1May, as we were ...
The lady driving the vehicle with registration number 032 DSY GP should be asked to follow the road rules, like all other drivers! She almost caused 2 accidents in a matter of 10 minutes! Changing lanes when it is not allowed (just because she didn't want to wait in the cue) to move from a middle ...
I dont understand why I pay so much towards medical aid on a monthly basis and constantly still have to pay upfront when I do need to use the service. I hardly use this medical aid, I am on a classic priority plan, and now that I need surgery there is an amount that I need to pay upfront!!! This is ...
I don't call so often (once a year) Discovery call centre as I use web site a lot, but usually when I do it is always pleasant experience as Discovery call centre consultants are really good ; that was at least my experience until now. I just had a 10 min chat (09:25h, 03/05/2013) to a lady (sorry ...
Why is it taking so long for claims to be processed? why am I not getting emails confirming that claims have been processed and when payment is going to be made? when is someone going to call me regarding my request for a Plan Upgrade? why does no one ever get back to members? why does one have to ...
I cancelled my membership with discovery at the end of March. They did not cancel my membership as per my request and charged me for the month of April. Hence I will not pay the clawback fee required of me. ...