I am on the Delta essential saver scheme with Discovery, I have myself, wife and daughter on the plan, I was given advice from a representative from discovery (Joe Tucker) as to the type of plan I should take out, firstly he speaks to fast and makes it sound convincing that it is the best plan. I ...
I have been dealing with Sibongile Kunene at the Discovery new business contact centre and I have to say that her service has been dazzling every single time I speak to her. She trully makes my calls to Discovery painless. She is the type of person who will stay on the line until problems are ...
Hi there, I was submitted to hospital in Dec and diagnosed with Gout. It was an emergency so I thought that the hospital cover would cover it, BUT TURNS OUT has to come from my MSA savings. I was then told via a call from Discovery that I could submit it once I receive my 2013 MSA savings. I was ...
Why should we have to call you back to "remind u" not to debit our dad who is a pensioner for R3k for the 3rd month in a row rather than the correct amount of R1200 when you have not even bothered to return the extra money in the first place? This is so non-value adding to yourself or us! ...
Its always a pleasure speaking to consultants/Advisors from discovery health. I just wanted to command the staff on their great customer service. Goood work guys ...
I submitted a claim and have heard nothing back. This is my email: Hi, I'd like to claim for the attached medical bill for R1420, paid to Peter Powis (clinical psychologist). Please confirm receipt of this email. Kind regards, Lars Liedberg Membership #: 291468264 All I received was an automated ...