HI there, I am sorry I took this long to come back & thank Discovery fro paying for the services taht I was complaining about. I am happy with the service from them as the moment & i hope they continue doing it to the others as well! Nelisa ...
How many times must i keep on complaining about 1 and the same thing, Almost every month im going to complain about Vitality over charging me!! you have overcharged me more than 6 times now. In less than 3 months i was complaining about the same thing and than on the 2nd of May you do it all over ...
On 16th April my husband had to do a CAT Scan at Ethekweni hospital. We only had small amount of MSA left and decided to pay our part of the procedure cash. Radiology at Ethekweni, has taken our cash AND put the claim through medical aid. We were double billed! Over and above, this is. I called the ...
Called discovery this morning and spoke to Mags, she was very helpful and explained everything in detail regarding my medical aid and the cover i have. I also work in the client service sphere and i must say, good service goes a long way in this industry and the service i received from Mags was ...
My little one was born prem 26 weeks recently and is in NICU . All claims being paid from MSA and not from the Hospital Benefits. My MSA is depleted due to this lack of Discovery HELP and we cannot go tho the doctors yourself. Claims being paid from MSA that not supposed to be. this whole affair is ...
I was admitted to olivedale clinic on the 22nd March with a headache which i had for 12days and progressively getting worse, while in casualties i was asked to come to the phone so that DISCOVERY could tell me about the terms and CONDITIONS related with headaches as they HAD to talk to me!!! and ...