I have Common Variable Immune-deficiency - a Primary Immunedeficiency (PID) PMB condition that requires regular infusion (every 28 days) of Polygam. While Discovery does cover the Polygam and transfusion, the process requires extensive administrative work. In addition to annual and sometimes ...
I filled a prescription at Clicks. Because there was a long queue I elected to rather simply pay at the till thinking that I would be able to save time by simply claiming afterwards. What a mistake. Even though all the codes which Discovery require are on the prescription which accompanied the ...
I gave birth by c-sec in February after receiving the appropriate pre-authorisations etc. I had called Discovery twice as the second time I had to change the procedure to c-sec. I was told everything was in order but because my gynae charges above medical aid rates I would have to pay a ...
I have received absolutely shocking service from Discovery Health over the past few months with regards to their service feedback. If i do not contact Discovery with regards to a query I lodged they will never get back to you as a courtesy to explain if there are any problems. i sent a query ...
C. Hofmeyr diagnosed my son with chronic middle ear infection in Jul 2012. He recommended grommet surgery, but neglected to advise me about the PMB benefit. A Karjieker did the grommet surgery in Jul & advised me about the PMB & to claim for associated bills in 2012 (R400 - C Hofmeyr 24/07, ...
Good day I'm a key care member, I have been robbed from my own money due to incompetent staff. That does'nt have the decency to call a client, nor an email asking whether it is fine for discovery just to feel they can do what they think is the right way of handling a situation. I have been paying ...