I just received a "courtesy" call from Discovery basically telling me to either CHANGE my chronic medication or they will increase my co-payment. I find this behaviour from Discovery absolutely appalling. How can you increase your rates every year and offer less and less? Certain people ...
Jennelle Appanna has been an amazing, professional and exemplary member of the Discovery Health staff. She has always been a pleasure to deal with and her service and attitude has been outstanding in every engagement I have had wit her. FINALLY, there is a staff member at Discovery who has been a ...
I had a back operation recently and even before I was wheeled to the operating theatre, I was issued with 'embolism prevention' stockings and a back brace. Post op both items were worn daily as they were essential to the recuperation process. It was nigh impossible to walk without the brace. I ...
I decided to use MedXpress for the 1st time in March 2013. I placed my order, which was recieved with 2 tablets short (expensive tablets). I called in, spoke to a consultant who made a note to request the pharmacy to send the short medication with my next order. I was asked by the consultant to ...
1. I had to go in for a operating last year and got approved number for Discovery and now they send me a bill every month for R943.42. I don't understand they approve operation, but now they keep sending me a bill. 2. Why do I have cover for reading glasse if they take it of you day to day saving ...
Discovery calls me today to try and sell me another policy today. I explain that I am interested in this policy however I previously had a complaint regarding incorrect infomration which I was given from both DISCOVERY while in hospital and by the reception who booked me in. I asked the woman to ...