Recently visited an optometrist in Durban and had contact lenses and glasses prescribed. Discovery paid all the bills initially then reverted to demanding the money back from my optometrist. they indicated that my optometry benefits were exceeded and that they will not pay the difference. Now my ...
I think Discovery must be on the top 10 list of the worst medical aids in SA. This past 3 weeks i ve been feeling very sick, thought its just the flu. after careful consideration i went to the doctor and he advised me to went to see a brain surgeon.brain surgeon sent me to do some xrays of the ...
Hi Discovery, I would like to take this time in complimenting your Company with the wonderful service i have received. About a month ago i spoke to a Call centre agent by the name of Divendra who assisted me greatly in explaining everything i needed to know and helping me with the authorisation on ...
We are still waiting for a refund from our Savings but every week when someone else anwers my call, i keep getting a different response even though I said that I would like to close my current medical aid account with them, guess what Discovery Health did'nt even blink once to consider the fact ...
I changed from a private client to an employer group client with my medical aid, all documentation was signed and approved. my premium was deducted off my salary then deducted off my account as well by discovery, so i have paid double this month. i am having big problems in getting my refund from ...
I phoned Discovery on Monday and asked where I can pay in a manual payment as my debit order did not go off when I phone this morning they tell me that the money was paid into the Debtors account number, I have three emails from Discovery that your consultants send me with this account number on, ...