I had a big problem where Discovery listed me on ITC for R27000.00 hospital bill because of the unpaid prem in Sept. I lodged a complaint and supported the reasons on why I can not pay this amount. Danita promised to investigate and find a solution to the problem. She kept intouch, informed me ...
I called Discovery trying to figure out why they debited my account, it took the guy so long to figure it out till my phone was cut and I couldnt speak anymore. Now whats shoking is that I asked him to call me back cos Im running out of airtime and he told me he cant, what a service. How is it that ...
2 years ago i made a purchase at specsavers which depleted all my savings. I was contacted around 2 months later by discovery informing me that they incorrectly double deducted from my account and owed me an amount of -R1600. They deposited the funds into my account and 2 weeks later i called them ...
Discovery's reason for not paying PMB for molemapping was:1.It is not offered in State hospitals. 2. Molemapping is outside the legislated PMB 3.Please note that we are not disputing that the procedure is necessary. However, the Scheme must always balance the needs of all our members with keeping ...
I sold my car last year in July, and as a result needed to get new stickers from Discovery to stick on my car windows that indicate the emergency contact details in case of an accident. I requested these stickers on two separate occasions from Discovery, and now 8 months later I still haven't ...
Rustenburg Branch and Call centre helped me to resolve issues with debit orders in a quick and timely manner. ...