After having problems with discovery Jennelle Appanna helped me sort it all out. She phone me a few times to explain all the procedures and gave me options on how we could solve them, she also phoned to follow up and help me. I'm very happy to say I am with Discovery and know that there are good, ...
My husband's dr made a appointment with a specialist for a posiblle hernia. Then he got a appointment tomorrow at 8.40. Now that he is trying to get a auth number. Discovery won't give him one because he must now wait 3 days. Why suddenly. Is discovery the Boss of everything. It seems they love our ...
I have cancelled my Medical aid end December 2013, and the rest of my savings should be paid back to me after 4 months which is April 2013, so when i call the call centre agent says 30 April, nothing was paid, then i call to find out call centre agent says " no maam this is going to be paid ...
Good day, I am extremely upset. I requested an authorization for my daughter Kate to go to the paediatrician in the middle of April. My new Keycare GP was not loaded yet and was to be activated on the 1st of May. On the 3rd of May I phone Discovery to ask if it has been resubmitted as DR Greeff was ...
I left my previous employer effective 31/12/2012 and we had cover with Discovery Health. I contacted Discovery on 13/03/2013 to find out when i will be paid my savings and spoke to Sarah-Lee who confirmed that it will be on 01/05/2013. I followed up again on the 1st and spoke to Christa who advised ...
I cancelled my medical aid in December 2012. I was told payment fron the health savings will be made to me on 1 May 2013. I then enquired on 02/05 and was told that payment will be made to me on 20/05/2013. I request for payment to be made to me before then. I sent a signed request and was told ...