Hi, Please pass on my thanks and well done to Dean (think I heard Dean - Chronic Call Centre) for assisting me with my Chronic query. He was pleasant, professional and tried to help the best he could, even felt like it did a little more then what was necessary. It really has always been a pleasure ...
Good day. My story is very simple: I went to the doctor, and paid for the consultation. I then put my invoice in the claims box (I am told this is collected everyday since it was at a hospital). I waited and no payment was made. I then got hold of another invoice and put it in the box for the ...
After sending numerous emails with my details and all relevant documentation for the last 5 months they keep telling me that they need more documents or that they never received some of the documents. I really feel that they are not doing their job very well ...
I am so upset right now like you can't believe. Every time i call it's a different excuse!!! In January this year I requested a form in order to change over to my husbands medical aid. Let me inform you that Ive been with discovery for 2 and a half years and then wanted to move onto my husbands ...
Please can you advise where I can view a statement which shows the REDUCTION, let me say it again REDUCTION, of my self payment gap!!! I have just had the most irritating, frustration, infuriating call with a lady who had no clue what I was looking for, and when she eventually did understand what I ...
I am a Discovery Keycare member who is pregnant. In order to confirm my pregnancy, I saw a GP who ordered antenatal bloodtests through Pathcare to confirm the pregnancy and do the routine tests required. Although Keycare Core does not cover day-to-day benefits, antenatal blood tests are covered ...