Phoned up discovery to get an authorization code for the birth of our second child. marayna made the call such a pleasure with her tone and the way she assisted me. thank you ...
After more than a month of backwards and forwards and a variety of different reasons, I am still waiting on discovery to pay R66 000 for a medical procedure that they authorised. And this is sadly not the first time. When I called Discovery on Friday afternoon, I immediately asked to be escalated ...
In June 2012 I was diagnosed with Cancer and ALL my teeth were removed under the guidance of the Branenburg Institute and the Oncology Professors at Sandton Oncology. I had to revieve 1 in 2 000 000 type treatment to treat my Cancer and it was all approved by Discovery. Now all of a sudden ...
On the 4/3/2013 I called Dr. Ryan Noach's PA, after being given the number, to setup the required appointment to find out why Discovery has non exsisting medicines on the "Formulary", I have called her a number of times, until now, no reponse but emtpy promises, it seems to me that ...
I called in to take my spouse off my medical aid in March, i was told to submit the relevant documents and it will be actioned in 24/48 hours, i received the auto reply email (ref :2770742714) once i sent it through informing me the relevant information has been received.i thought it was done ON ...
Discovery have the WORST customer service ever. i have been hospitalised over 7 months ago, and have been following and hounding them since then, and no one ever gets back to you. they make empty promises. i have subsequently been handed over for collection to attorneys while 'waiting' for them to ...