I SENT IN A CLAIM TO DISCOVERY ON 22/04/13. IT IS NOW 21/0513 AND STILL NOTHING. I HAD A PROCEDURE DONE ON 29/04/13 YET ALL THOSE CLAIMS HAS BEEN PAID TO THE PROVIDERS. EVERYTIME I CALL I GET TOLD A DIFFERENT STORY. YESTERDAY I WAS TOLD IT WAS NOT AUTHORISED YET . TODAY I AM TOLD THE MONEY WAS ...
Good day Keycare, I want to cancel my medical aid with immediat effecty as this keycare plan is the most useless piece of ever... not once did keycare pay for medicine as it was not covered, the doctors that are incorporated in your plan charges R50 per consultation which i could have paid out of ...
In January 2013 my 2 month old daughter was rushed to a Network Hospital's casualty unit in Cape Town CDB, my discovery health plan has a casualty benefit, whilst waiting on my daughter's paediatrician i call discovery to ensure that everything is in order and I was explained by the contact centre ...
Im am very disappointed after being on the top plan for 10 years, being declined after waiting 3 weeks for authorization, i have had the procedures before but now i don't meet the criteria, im sorry but if this is the response im moving my medical aid over to someone that will help, i cannot live ...
I submitted a claim last week. When checking the claim yesterday a portion of the claim was not paid. When speaking to your call centre this morning I was told that the reason the portion of the claim had been rejected is because the ICD10 code and Consultation code are not on the same line. ...
My wife has been with discovery for the past 8 months. She discovered a sist which have developed in the last 5 months which she needs to get removed. Then discovery not only turned down the operation, but they also canceled the contract because THEY believe my wife on the application. The ...