I've been attampting to collect a cancellation cert. from D since 10am this morning. After endless hours I hate to say I'm still battling with their horror centre. All I need is a cert stating my join date and termination date as i need this to be able to join THEIR Remedy med. Aid but I'm ...
I have been communicating with discovery health from the 8th May via email, I have resigned from a company I was working for but I wanted to continue with the medical aid. They requested that I pay and provide proof of res, proof of payment, bank statement and emailed back the continuation form but ...
On 31 January (yes 4 months ago) I spoke to one of the very friendly but equally as incompetent Discovery staff members assuring me that 100% of my claim will be covered. I questioned this three times but was constantly reassured that Discovery will cover the entire procedure. Call reference ...
My GP sent referal letter to Discovery on 23 May 2013 @ 9:18 am. Today is 28 May 11:02 am, and I still do not have my authorisation. I was in hospital for 5 days, under a surgeon, he could not refer me to the specialist, I had to see my GP, who knew nothing about my condition (as it is a new ...
I have done an operation on tonsillectomy on the 10th of January 2013. Discovery Health has not yet paid my hospital bill. I have spoken to one of the consultants by the name of Felicia, and she explained that the reason why the amount of R10, 464.97 has not been paid yet is because the hospital ...
I recently moved from my fathers medical scheme, which was Discovery Health and subscribe to my own with my son, Discovery Heath too. The scheme was supposed to start deducting in March, but they did not and i was not sent an email or get a call as to why they did not, but i kept the money on the ...