After my previous report, a representative phoned, the case was investigated and they payed only one of numerous bills-I believe this was to try shut me up. When I expressed my distaste at the results, the person then told me that I can continue to post on Hello Peter if I like as she deals with ...
Very unhappy about the service at Discovery. The Scheme as a whole is really a moneymaking racket and the phone consultant is really unclear and not listening, not understanding what I tried to communicate. The feeling I have is she is not trained well enough, unprofessional and not capable of ...
MY MEMBERSHIP HAS BEEN CANCELLED WITHOUT ANY NOTIFICATION I RECIEVED! I DID NOT MAKE IT FOR A MONTH DUE TO HEALTH ISSUES, TODAY I CALLED TO LET DISCOVERY KNOW THAT I WILL BE UNABLE TO ATTEND THIS MONTH, AND WILL PROVIDE A DOCTORS NOTE IF NEED BE. THE AGENT WHO TOOK THE CALL, SHILUBA MHLONGO OKAYED ...
I've sent through a claim which I made a cash payment for to be processed against my account to close my self payment gap on 13/05/2013. Reference number: 2850133729. I send another email on 14/05/2013 to point out on the claim where the total amount was reflecting because these people cant read a ...
I emailed Discovery weeks ago regarding the fact they moved me to the highest income band on Keycare WITH NO NOTIFICATION a few months back. I received no response. I then emailed Discovery my proof of income, affidavits etc and copied in Shireen who is at the Head office. Only then did I receive a ...
I have called to enquire about something Kwanele picked up my call said he couldn't help me at 9.19 and will transfer me at 9.39 i was still hold he didn't even come back to advised me what was happening until i had to drop the call.and it was just an enquiry. ...