I was retrenched last year, currently in a temp position. I defaulted on my subscription for May 2013 and my membership was suspended. I phoned Discovery Health to seek advice on what my options are as I cannot afford not to have medical aid. I requested to downgrade to a lower plan but was told I ...
Upon ending my mum's previous medical aid membership (as a dependant) under my dad, and restarting another membership for my mum as the main member, the staff at Discovery Health billed me late joiner fees, knowing fully well that she was an existing member for the past few years, as indicated on ...
During October 2012 I changed my medical insurance from Discovery to Profmed. I received an email from Clinton Holmes, Discovery Member Debt Administrator that I owe discovery money due to over expenditure of the MSA and the fact that I was billed in arrears. I replied to Clinton Holmes per email, ...
I got an Reference number etc, that they will pay for my son's (Webref#2846983821#andWebref#2844999714#)Dental procedure and now less than 24 hours before he needs to go in to theatre Discovery tells me that I am on the wrong Option and the option I am currently on is for Coastal residents. I have ...
I called the call centre with some queries on my account. Sne was the one who assisted me, she was so helpful and I could hear the friendliness in her voice as we spoke. I asked for some documents to be emailed to me and that was done in an instant. To add the cherry on top, my call got cut off as ...
I worked and had medical aid until end of feb 2013. Due to personal reasons I had to quit my job and move this happend end of Feb. Beginning march I learned that I fell pregnant while I was still on my medical aid. I have doctor's letter proving the amount of weeks I was pregnant while still on ...