Good day, My mother was diagnosed with esophageal cancer about 15 months ago. There is a procedure that can be done to remove the Barret's esophagus that is causing the cancer. She was on a lower plan and was told by a Discovery consultant that if she moved up onto the highest option Discovery has ...
My daughter is got eyes problem, we went to 3 omphthalmologist and they all recommend that she needs to have a corneal cross linking procedure. Discovery doesnt want to pay for such procedure even though the doctors told us that her eyes are damaged and if she doesnt get such a procedure she might ...
I am so dissapointed by the service that I received from Discovery. I took my child to an ENT specialist due to an emergency at first they said that they will not pay. I lodged a complaint and received a call saying that they will pay the doctor the money owed to him. This was at the beginning of ...
I have been transferred from call centre to call centre, been fed false conflicting stories ofwhat happens or will happen with my claim, all I want is an answer from someone adequately equipped to deal with customer queries..by the amount of complaints on this site, it clearly shows the problem is ...
I joined Discovery Medical Aid after getting recommendation from a friend. But what you see and hear is not what you get. I have four kids and I took the Classic Comprehensive Saver knowing that my kids and I require frequent visits to the doctors. I am paying - R4800. I have two types of savings, ...
I have been trying to sort out a hospital bill from end January and have had terrible service from discovery healths complaints department. I have written numerous letters, spent literally hours on the phone ad have gotten no where! This bill was sent in error and is now stopping me from doing my ...