I have a discovery credit card. On 2013/08/29 I received a call from Jeremy Naidoo. She was very nice and friendly. After a lengthy conversation I finally managed to get the forms to cancel my credit card. I sent it to them that day at approximately 03:35 PM.I was told turnover time is 2 working ...
The amounts I am being billed on my Silver DiscoveryCard for overseas transactions are loaded with an extra fee. I am aware of how it should be calculated, but this is not the case... Amount x exchange rate at time of transaction x conversion fee. Example: 660.86 pounds x 15.95 x 2, 75% = R10830.59 ...
Due to the bad service, and for other reasons I have descided to close my Discovery Card 2 weeks ago I logged a call to decrease my limit, got a reference, but it was never done Tuesday I called to close my account. Someone HAD to phone me back I got a call wednesday, and after I had to justify and ...
Angelique from FNB (which is the underwriter of the Discovery Credit card) contacted my 82 year old mother June 2013 regarding outstanding payments due on the card. Since then mom phoned her numerous times, I spoke to Angelique 3 June 2013, I wrote an e-mail to Angelique to follow up on 31 July ...
My husband is the primary card holder and I have a secondary card on the account. Over the years we have made numerous attempts via letter, forms and telephone to have my name on the account authorized to deal with anything related to that account. Last week I had my purse and I called and stopped ...
I decided to go online to have a look at my Discovery Statement, only to find my account suspended. I called the custoner service hotline and was transferred to collection because apperantely my account was handed over to legal. Shocked, I asked Lindiwe why because as far as I know every month my ...