I always wonder if Clicks employs it's staff on merit or just hire them regardless of their knowledge and skills of handling Customers. Most of its employees have no idea of what customer service really is. I was badly serviced by Sophia Sathekge 2 years ago. She was so egoistic and gave me bad ...
I went to Click to buy my monthly medicine. When I got to the till, I paid with my debit card. The guy at the till swiped it. After I put my pin in, he said it did not go through, I'll have to put my pin in again. This happened twice, but still nothing. I went to the bank to get a statement and it ...
I have been battling for months now to reverse charges on my Clicks credit card (which is actually a FNB card I was later informed) because I did not follow the correct channels (filling out a form etc) to notify FNB (and not CLICKs) of the charges. I sent my notification of the charges to Clicks ...
My 3 year old electric blanket started sparking, this is extremely dangerous and is most concerning. ...
I purchased an electric tooth brush around January/February this year. It packed up a few days ago I took it back to the store Saturday the 14th September to try and get it replaced. I spoke to someone at the front of the store and told him I didn't have the receipt any more. he got onto the phone ...
My clicks club card was in June. I called the call center to order a new gold club card, but after having called 3 times, I've still haven't received it. Clicks only keep on sending me my vouchers, (which I cant use unless I have a clubcard) I don't feel like calling in for the 4th time to reorder. ...