I took my car for service on 26 July 2021 a day after I took it back because they failed to pick up the problem on the gearbox, they have been seating with my car for a month since 30 July 2021. I got a call from the service advisor stating that the gear box is fixed but the car is now leaking ...
Car was arranged and delivered from Pretoria to East London with care and professionalism. I take my hat off to these two guys! Customer service is king! and they are Kings! ...
I called VW McCarthy and was advised by the service consultant that they do not do engine wash. The car is still under maintenance plan. The problem is that the engine bay is full of dust. If VW cannot assist me and suggest that I do not wash the engine, "What do I do? ", so I have to ...
After several attemps with other garages to get my Polo fixed, I eventually took the vehicle to VW, Menlyn. At first I was not extremely impressed with the feedback I received. However, the workshop manager and Neil gave me the feedback I needed in order make the right decisions. Keep in mind, in ...
I am so disgusted about the attitude and the manner in which VW Menlyn Technical manager handled the issue with the scratch on my car. I took my car in for service on the first week of July. It was spotless and I even mentioned that to the lady who accepted my car in the morning, we walked around ...
VW Menlyn Is The Worst Ever Dealership In South Africa & Perhaps The World. I took my car in to be checked for a noise on the front left wheel, Marcus was the service consultant. They couldn't detect what the actual problem was and i decided to fetch my car. On my way home i could hear strange ...