I had a contract with the provider, after upnormal billing i decided to cancel the contract. i phoned in and was referred to their cancelations department which quoted me the figure of R2873.23 wich i paid on the 9th may 2013 and my contract was cancelled and changed back to pre-paid on the 13th/ ...
Have not received last couple of invoices and e-mailed Vodacom to rectify this and get last invoice so as I could make payment. Was asked for ID / address and full banking details - when I would not give my account number I was refused help as apparently I could not answer their 'security ...
We moved into a new place in Sundowner in February 2013 and noticed that we didn't have much reception. Between my wife & I, we have 2 x cellphone contracts and 2 x 3G contracts with Vodacom and without reception at home to actually use them, I phoned Vodacom to enquire about getting a booster ...
OK SO DECEMBER I GET A BILL OF R10774.61 TO PAY VODACOM.AFTER TELLING THAT A LIMIT IS AUTOMATICALLY REMOVED AFTER 3 MONTHS, VODACOM AGREED TO CREDIT ME FOR THIS BILL AND CONFIRM THAT I HAVE TO PAY 4078.00 TO GET MY BILL UP TO DATE, SO I MAKE A PAYMENT FOR THIS AMOUNT AND ALL OF A SUDDEN MY PHONE IS ...
I upgraded my cell phone last year and was put under the impression from the sales agent that the phone I am getting is LTE capable. After doing some research I found that the specific S4 mini model (I9190) that they gave me is not LTE capable and it is only the I9195 and I9197 models that are LTE ...
I recently upgraded my phone, i called the Vodacom upgrades center on the 27/11/13 and spoke to the agent about an upgrade. I asked about an upgrade and was told i could get the phone for free and the contract was R635 (or somewhere around there) a month. I asked for confirmation that the phone was ...